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(i) *Please check [Customer Portal Instructions|https://retailnext.atlassian.net/wiki/spaces/PUBLICDOCS/pages/712410046/Support+and+Documentation+Portal] to get info about options available*","localeDisplayName":"English (United States)"},"zh-CN":{"localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#56c5dd","helpCenterTitleColor":"#090908","bannerMediaApiUrl":"https://api.media.atlassian.com/file/474c8a4b-eff7-4f66-ac9f-7d1f4110035b/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZjIzNDdiNy01ZTExLTRlZjgtOGJjYy01ZDQxZjA0NzhkMTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ3NGM4YTRiLWVmZjctNGY2Ni1hYzlmLTdkMWY0MTEwMDM1YiI6WyJyZWFkIl19LCJleHAiOjE3OTE4OTQyMzMsIm5iZiI6MTc5MTg5MzYzM30.NexZxkjnEIpOFhYB5dHG9zDuUVUNCN_1XRXwDxckci8&client=5f2347b7-5e11-4ef8-8bcc-5d41f0478d11&height=300&mode=fit","bannerMediaApiFileId":"474c8a4b-eff7-4f66-ac9f-7d1f4110035b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"sup","projectId":12600,"serviceDeskId":4,"name":"Customer Support","description":"<p>\n <br class=\"atl-forced-newline\">\n <br class=\"atl-forced-newline\">\n</p>\n<h4><a name=\"%28on%29PleasenavigatetotheKnowledgeBasehttps%3A%2F%2Fretailnext.atlassian.net%2Fwiki%2Fspaces%2FKBtoaccessdocumentation%28requiresportallogin%29\" target=\"_blank\"></a><img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/lightbulb_on.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> <b>Please navigate to the <a href=\"https://retailnext.atlassian.net/wiki/spaces/KB\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Knowledge Base</a> to access documentation</b> (requires portal login)</h4>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"282","name":"Data issues","descriptionHtml":"","callToAction":"Data issues","introHtml":"<p>Report data quality issues</p>","icon":16537,"iconUrl":"https://retailnext.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16537","groups":[8],"key":""},{"id":"283","name":"Offline devices","descriptionHtml":"","callToAction":"Offline devices","introHtml":"<p>Get help with offline hardware</p>","icon":16507,"iconUrl":"https://retailnext.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16507","groups":[8],"key":""},{"id":"36","name":"Technical questions","descriptionHtml":"","callToAction":"Technical questions","introHtml":"<p>Get help for any other types of issues</p>","icon":16503,"iconUrl":"https://retailnext.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16503","groups":[8],"key":""},{"id":"43","name":"Service Request","descriptionHtml":"","callToAction":"Service Request","introHtml":"","icon":16506,"iconUrl":"https://retailnext.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16506","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[283,282,36],"74":[36]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"03b7d826-6943-33e6-8321-28d9f2fb2c87","appLinkName":"System Confluence","appLinkUrl":"https://retailnext.atlassian.net/wiki","spaceKey":"KB","spaceName":"Knowledge Base","spaceUrl":"https://retailnext.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"RNS","serviceDeskId":4,"kbLinkDomainURLs":["https://retailnext.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RNS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZjIzNDdiNy01ZTExLTRlZjgtOGJjYy01ZDQxZjA0NzhkMTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS00OTExMDY3MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3OTE4OTQ4MzMsIm5iZiI6MTc5MTg5MzYzMywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.7mkfF7lgfw5kuDpbIB2ueDZQfsEoOCk4FVXRaKhHAYY","targetCollection":"upload-user-collection--49110671","endpointUrl":"https://api.media.atlassian.com","clientId":"5f2347b7-5e11-4ef8-8bcc-5d41f0478d11","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]},"locale":"en-US","i18nTranslations":{}},"sharedPortal":{"name":"RetailNext Support","description":"<p>Welcome to the help center - we're here to help! 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Please navigate to the